Shipping & Tracking

How much is the shipping fee?
Our shipping fee depends on your location and starts at $5.00 for domestic orders and $15.00 for international.  It also depends on the number of items and...
Sun, 12 Jan, 2020 at 1:32 PM
How do I track my order?
Once your order has been shipped you will receive an email notification with a tracking number. You can track your order via the USPS website which will be ...
Sun, 12 Jan, 2020 at 1:33 PM
Do you ship to my country?
We ship worldwide. Some countries have a high risk of orders not arriving due to the postal systems and customs department. Some of those countries are: Ni...
Sun, 12 Jan, 2020 at 1:34 PM
How long does it take for my package to arrive?
U.S. Shipments: Orders take approximately 3 to 5 days to arrive once shipped within the U.S. and you will receive a USPS tracking number in the shipment co...
Sun, 12 Jan, 2020 at 1:37 PM
Missing or lost packages
We will not refund any customer whose order did not arrive due to an incorrect shipping address provided to us. U.S. Orders If your tracking states that y...
Sun, 12 Jan, 2020 at 1:39 PM
There isn't any recent update on my tracking, what should I do?
International: Make sure that you have checked with your local post office/ customs department because the original tracking will no longer update once yo...
Sun, 12 Jan, 2020 at 1:43 PM
What should I do if my order was marked "Returned to Sender". Will I get another order shipped to me?
You need to report this to our Customer Support Team at support@we-produce.co  and our Receiving division will reach out to you as soon as possible.
Sun, 12 Jan, 2020 at 1:44 PM
Why does it say "Held in Customs" on the USPS tracking site?
Please contact your local customs department immediately if you see this update, as your item is most likely being held until customs fees are paid
Sun, 12 Jan, 2020 at 1:45 PM