Delivery and Payments

Which courier do you use for delivery
Our standard shipping option is USPS. For international orders, once the items arrive in the destination country the local postal service will take over th...
Sun, 12 Jan, 2020 at 1:45 PM
Why does it say 'Delivered" on USPS but I haven't gotten anything?
Please contact your local postal service to locate your order.  Your order may also have been left with one of your family members or often a neighbour.
Sun, 12 Jan, 2020 at 1:46 PM
What payment methods do you accept?
We accept almost all types of payments. Credit and Debit card, PayPal, Amazon Pay and Afterpay.
Sun, 12 Jan, 2020 at 1:46 PM
I have been checking on USPS and it says "Pre-Shipment", what does that mean?
There are a number of factors why your order would still in pre-shipment, your order should not be stuck in pre-shipment for more than a few days. To bette...
Sun, 12 Jan, 2020 at 1:47 PM
Why is my post office/ customs department asking me to pay tax? I thought I already paid for this?
Customers are responsible for all import duties and taxes when ordering outside of the United States.
Sun, 12 Jan, 2020 at 1:47 PM
Where can I find my invoice for my customs department?
The order confirmation sent to you via email will serve as your Invoice.  Show this to your post office / customs department.  If they are asking for more...
Sun, 12 Jan, 2020 at 1:48 PM